Ridewaystore FAQs

You can reach our customer support team by emailing us at support@ridewaystore.com or calling 254700565056. We also offer live chat on the website for quick inquiries.
An e-commerce website functions by allowing customers to view products, add them to a shopping cart, and complete a purchase through a secure payment gateway. The website also tracks inventory, processes orders, and manages customer data.
We accept various payment methods, including credit/debit cards, PayPal, mobile money, and other online payment gateways. Payment options depend on your location and the preferences set by the website.
How do I place an order? Simply browse through our prod We offer a wide range of products, including electronics, gadgets, home appliances, smartphones, laptops, and more . Browse our categories to discover our full selection. 2. uct catalog, add the items you want to your cart, and proceed to checkout. You can pay using various secure payment methods, including credit/debit cards and mobile money.
Yes, all transactions on our website are processed securely through encrypted payment gateways to protect your personal and financial information.
Simply browse through our product catalog, add the items you want to your cart, and proceed to checkout. You can pay using various secure payment methods, including credit/debit cards and mobile money.
Orders are typically processed and shipped within 1-3 business days. Delivery times depend on your location and shipping method chosen at checkout. You will receive a tracking number once your order has shipped. Within Nairobi we deliver on the same day outside Nairobi it takes at least 24 hours
Once an order is confirmed, it cannot be changed or canceled. However, you can contact our customer service team immediately for assistance if you encounter any issues.
Once your order has been shipped, you will receive a tracking number. You can use this number to track the status of your delivery on the carrier's website.
We strive to provide high-quality products, but if you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will assist with a return or exchange.
Yes, we offer occasional discounts and promotions. Subscribe to our newsletter and follow us on social media to stay updated on our latest deals
We are currently working on a loyalty program that will reward our frequent customers. Stay tuned for more details coming soon!